Holiday Information

While you may place an order at any time, office closures due to holidays will affect the shipping and processing times for your order.  Please see below for processing times adjusted for the upcoming holidays:

*Please note that while a hold may be placed on your credit card when you place your order, your credit card will not actually be charged until your order ships.


We will be closed for Thanksgiving from Thursday, November 22ndthrough Sunday, November 25th

To guarantee your order is processed and shipped before our offices close for the Thanksgiving holiday, you must order by 11:59pm CST on Tuesday, November 20th.  All orders placed beginning on Monday, November 26that 12:00am CST will resume the normal 4 business day processing time to ship from our warehouse. 


We will be closed for the Christmas holidays from Monday, December 24th through Tuesday, December 25th.  If you would like to receive your order in time for Christmas, please refer to the shipping guide below:

Standard Ground*                                     Order by December 16th
3rd Day*                                                  Order by December 17th
2nd Day*                                                 Order by December 18th
Next Day*                                                Order by December 19th

*All orders are shipped via UPS.  Please note that we cannot guarantee delivery on or by a certain date.  For further holiday delivery information, please visit the UPS website at

New Years:

Heelys will be closed for the New Year’s holidays from Monday, December 31st  through Tuesday, January 1st.  Shipping will resume January 2nd.